If you don’t find your answers here, feel free to email the Library, email@example.com
What kinds of membership do you have?
We have 5 different membership categories which can be viewed here.
Is it possible to visit the Library before joining?
Yes; Regular tours run throughout the month and are available to book on our events page here. Visitors are welcome Monday – Friday 13.00 to 15.00, Thursday 17.00 to 19.00 for a short self-guided tour and leaflets are available at the counter. If you have any questions about membership or the library, please ask a member of staff who will be happy to assist.
Are there storage facilities for my belongings while I’m using the library?
Yes; we have lockers in the main entrance cloakroom which is protected by a security keypad. Please ask a member of staff for the code. There is also a coat rail on the first floor which members are welcome to use. You can also keep your belongings with you when you are using the library if you would prefer.
Are refreshments available at the Library?
Yes; We have facilities for making tea, coffee and cordial for a small charge and free cold water. We also have a selection of biscuits and snacks available (including vegan and gluten free) . We don’t allow food to be consumed anywhere else in the library although you can take bottled water and hot drinks into the other rooms – please use the coasters provided. We have facilities in our Main Room where members can bring cold food to eat.
Can annual membership be taken out on the spot?
Yes; to join up straight away you need to come to the library and complete an application form, provide relevant payment and provide two forms of identification (something with your current address on such as a recent utility bill and something with your signature on such as a bank card).
Can mobile devices be used at the Library?
Yes; members may bring personal laptops, tablets and mobile phones in to the Library and they may be used, but only in silent mode. Please ensure your device is fully charged as the Library has limited power outlets.
How many books can I borrow and how long for?
Most Library materials published in the last 100 years may be borrowed. Full details on borrowing limits can be found under each membership category here.
How can I pay for my membership?
Payment can be made in person at the library, over the telephone, or on the website. We accept cash, credit and debit cards, PayPal and BACS payments.
Does the Library still acquire new books?
Yes; approximately 1500 items are added to the collection each year across all of the subject areas. Members are welcome to make suggestions for items to be acquired, and new acquisitions feature in our latest book lists available in the library or on our website.