Following on from our latest survey and some of the initial responses received about reopening the Library, we thought we would update you about our postal loans service.
As many of you know, we set up a postal loans service for Members when we went into lockdown, and we are continuing to run this service for the foreseeable future.
This allows you to have up to 10 items (books, DVDs, magazines, talking books) delivered to your door by the Royal Mail. There is a small charge to cover the costs of packaging and postage only – we are not running this service to generate income for the Library, but rather to provide continuity of service to our Members.
These are the charges:
£3.00 for up to 3 items to be posted to you
£6.00 for between 4 and 10 items to be posted to you
This is how to request a postal loan:
- 1. Reserve items from our catalogue via the website in the usual way, ensuring you add a note specifying that your request is for a postal loan: https://www.theleedslibrary.org.uk/search/
Email firstname.lastname@example.org with your list of requests.
Instructions on how to log on and make a request can be found on the Search the catalogue page on the website.
N.B. Some items may be on loan, reserved for another Member or offsite, but we will inform you if this is the case to allow you to select another item.
- 2. Once you have selected the items you would like, please make your payment by clicking on the red DONATE button at the top right hand corner of the website home page and using a bank or charge card, adding a note identifying your membership number and name.
- 3. Your parcel will be sent to you as soon as possible by 2nd class post. Please note that there is no need to return the items until the Library is fully open again. We will be looking at how books can be returned to us if you can’t come into the Library or post them back to us.
Addendum, from Monday 6th July onwards:
If it is safe for you to do so, you may return any loaned items from 6th July onwards (not before please). We will have drop boxes in the foyer and at the counter and we will quarantine your returns for 72 hours before either shelving or passing on to the next reserver.
Some of you will have items that other Members have been waiting for, so we may need to contact you to arrange to get them back from you safely. Anyone can return loaned items on your behalf – they do not have to be a Member. Please let us know if you will have a problem returning items to us.